Return Policy
At Swuush Hair, we take pride in the quality of our 100% human hair products. We want you to love your purchase! Please read our return and refund guidelines carefully.
1. Eligibility for Returns
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We accept returns or exchanges only for faulty, damaged, or incorrect products.
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Hair products that have been used, altered, styled, or washed are not eligible for return or refund.
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Returns must be requested within 7 days of receiving your order.
2. How to Request a Return
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Contact us at with your order number and a description of the issue.
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You may be asked to provide photos of the product to verify damage or defects.
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Once approved, we will provide instructions for returning the item.
3. Refunds
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Refunds are processed after we receive and inspect the returned item.
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If your return is approved, the refund will be made via the original payment method within 7 – 14 business days.
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Shipping costs for returns are generally not refundable, except in cases of defective or incorrect products.
4. Exchanges
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If you receive the wrong product or a damaged item, we can arrange an exchange for the correct item at no additional cost.
5. Damaged or Faulty Products
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If your product is damaged during shipping or faulty, please notify us immediately. We will provide a replacement or refund depending on availability.
6. Contact Us
For any questions about returns, refunds, or exchanges, contact us.
Wig Installations
Get a flawless, natural look with a professional wig install.
Makeup Services
From everyday glam to full-on event looks, we've got you covered.
Makeup & Wig Installation Lessons
Want to master your own glam? At SwuushHair, we offer hands-on lessons that make beauty simple, fun, and empowering. Perfect for beginners or anyone looking to sharpen their skills!
Makeup Lessons
Take control of your look with our one-on-one makeup lessons at your home or online. Over three interactive sessions, you'll learn everything you need for flawless makeup application.
- Prepping your skin for a flawless base
- Foundation matching & application
- Brow shaping and sculpting
- Eyeshadow blending & lash application
- Highlighting, contouring, and setting techniques
Wig Installation & Styling Lessons
Ready to slay wigs like a pro? Our three-day, one-on-one training in person or online teaches you everything you need to know. Perfect for personal use or starting a wig business.
- Preparing natural hair for a secure base
- Correct placement, glue, and lace techniques
- Melting the lace for a natural finish
- Baby hair styling and basic wig finishing